While Rossi Security is already engaged in numerous activities that contribute to Corporate Social Responsibility (CSR), the company is fully committed to the principles of this responsibility and aims to embed them even more into its policies and practices, where appropriate, for the benefit of both its staff and the wider community.
Our goal is to be recognised as an organisation that is transparent and ethical, making a positive contribution to the community. The company is committed to the following core values in all aspects of its work, including the fulfilment of its social responsibility:
- Clear direction and strong leadership;
- Customer focus;
- Respect for people;
- Open communication;
- Working to deliver best value;
- Openness and transparency;
- Equality;
- Probity;
- Development of positive working relationships with others;
- Commitment to the highest ethical standards of the private service;
- Valuing and harnessing the diversity of our staff.
We recognise that our social, economic, and environmental responsibilities to these stakeholders are integral to the business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
We take all feedback, complaints, and compliments from all our stakeholders seriously and, where possible, maintain open dialogue to ensure that we fulfil the requirements outlined within this policy. We will record and resolve customer complaints in accordance with our standards of service.
We shall be open and honest in communicating our policies, strategies, targets, performance, and governance to our stakeholders in our continual commitment to sustainable development.
Rossi will, where reasonable, make the necessary resources available to realise our corporate responsibilities. The responsibility for delivery lies with all employees.
We shall ensure a high level of business performance while minimising and effectively managing risk.
We shall operate an equal opportunities policy for all present and potential future employees. We are committed to offering our employees clear and fair terms of employment and providing resources to enable their continued development. We shall maintain forums for employee consultation and business involvement, as well as provide safeguards to ensure that all employees are treated with respect and without sexual, physical, or mental harassment.
We shall uphold the values of honesty, partnership, and fairness in our relationships with stakeholders.
We are aware of the paper amount, cardboard, and other waste materials our business generates. We must take an active interest in what happens to that material once its primary use has been fulfilled and what its ultimate effect is on the environment.
We have therefore decided to enhance our ongoing waste reduction objectives and implement the following procedures and practices:
- Do not knowingly damage our environment or society;
- Do not restrict lawful access or enjoyment of the environment or society by others;
- Promote sustainable improvements (where we have an influence) in the environment and enhance the society within which we work.
We will support this policy by implementing the following procedures:
- All waste paper, junk mail, documentation, etc., must be returned to the office for recycling in the most appropriate way that does not compromise our clients, employees, company, or the environment;
- All printer cartridges, toners, etc., must be returned to the supplier in the envelopes provided for recycling;
- Print on environmentally sustainable paper stocks;
- Support and encourage the use of recycling banks for bottles, cans, and other waste materials brought into the work;
- Seek professional advice where needed to adopt further practices that result in less waste pollution or damage.
This policy is promoted throughout our company and will be reflected in all business decisions wherever possible.
