Information we collect from you
This website utilises Google Analytics. It does not collect any personally identifiable information (PII) that you do not voluntarily enter on this website. The sole purpose of passively collecting this information is to improve your overall experience on our website. It is automatically collected, whilst navigating through and interacting with the site.Information collected includes user mouse activity, browser, and device-specific log data:
- Your device’s IP address (collected and stored in an anonymised format);
- Device screen size;
- Device type (unique device identifiers) and browser information;
- Geographic location (country only);
- Preferred language used to display the webpage.
We may collect and process the following data about you:
- Information you provide by filling out forms on our website (the “Site”), including when registering, subscribing to our newsletter, posting material, requesting services, completing surveys, or reporting issues;
- Records of correspondence with us, if applicable;
- Details of your visits, including but not limited to traffic data, location data, weblogs, communication data, and accessed resources.
- Survey responses for research purposes (participation in our surveys is optional).
IP addresses and cookies
We may collect information about your device, including your IP address (when available), operating system, and browser type. This data is used for system administration and to generate aggregate reports on website usage. It is purely statistical, analysing user browsing behaviour and patterns, and does not personally identify individuals.
Cookie statement
For the same reason, we may obtain information about your general internet usage by using a cookie file, which is stored on your computer’s hard drive. They help improve the Site’s functionality and personalise your experience. Some cookies are essential for the Site to operate. They enable us to:
- Estimate audience size and usage patterns;
- Store and apply user preferences for a customised experience;
- Speed up searches;
- Recognise returning visitors for a seamless experience.
Our website uses cookies from Google Analytics to collect anonymous data on visitor numbers and page popularity. This helps us evaluate and improve website performance for a better user experience. While this information is valuable to us, you still have the option to opt out at http://tools.google.com/dlpage/gaoptout.
Our website is powered by WordPress, which uses cookies to enhance functionality and track page visits. This data is completely anonymous and is stored on your device for a short time.
We also include links to third-party websites, including Twitter, Facebook, LinkedIn, Google, WordPress, and Findmyshift. While these platforms likely use similar cookies, we do not control their data policies. We recommend reviewing their privacy policies for full transparency.
If you still prefer not to use cookies, you can disable them in your browser’s privacy settings under “Tools” or “Options,” depending on your browser.
Where we store your personal data
The data we collect from you may be transferred to and stored at a location outside the European Economic Area (“EEA”). You consent to this transfer, storage, or processing by submitting your personal data. We will take all reasonable steps to ensure that your data is handled securely and in accordance with this privacy policy.
All information you provide is stored on our secure servers. If you have been provided with (or have chosen) a password to access certain parts of the Site, you are responsible for keeping this password confidential.
Please note that while we strive to protect your personal data, information transmitted via the Internet is not completely secure. Although we will make every effort to protect your information, we cannot guarantee the security of data transmitted to the Site, and any such transmission is at your own risk. Once we receive your data, we will implement strict procedures and security features to prevent unauthorised access.
How we use your information
We use the information we collect to:
- Ensure the Site’s content is displayed optimally for your device;
- Provide you with requested information, products, or services, including those of potential interest (with your consent);
- Fulfil contractual obligations between you and us;
- Enable participation in interactive features when you choose to do so;
- Notify you of changes to our services.
We may also use your data to provide you with information about goods and services that may be of interest to you. However, we do not provide your data to third-party advertisers or suppliers. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with those third parties strictly for these purposes.
If you prefer that we do not use your data in the manner outlined, please notify us via our Contact Us form.
If you have subscribed to our mailing list and wish to unsubscribe from future emails, you can do so by:
- Following the unsubscribe instructions included at the bottom of each email;
- By using our Contact Us form to request removal.
Disclosure of your information
We may disclose your personal information to third parties in the following circumstances:
- If Rossi Facility Services Ltd or substantially all of its assets are acquired by a third party. In this case, personal data held about customers and Site users will be transferred as part of the assets;
- If we are required to disclose or share your personal data to comply with a legal obligation or to enforce our terms of use and other agreements;
- To protect the rights, property, or safety of us, our customers, or others, which may include sharing information with other companies and organisations for fraud protection and credit risk reduction purposes.
Your rights
You have the right to request that we do not process your personal data for marketing purposes. We will typically inform you, prior to collecting your data, if we intend to use it for such purposes or disclose it to third parties for marketing. You can exercise your right to prevent such processing at any time by contacting us via our Contact Us form.
The Site may occasionally contain links to third-party websites, including those of our partner networks, advertisers, and affiliates. Please be aware that these websites have their own privacy policies, and we do not accept any responsibility or liability for them. We encourage you to review their privacy policies before submitting any personal data to these sites.
Access to information
The GDPR gives you the right to access the information we hold about you. Your right to access can be exercised in accordance with the GDPR, and any reasonable access request will be free of charge. To raise a request, please email us via our Contact Us form with the subject “Data Request.”
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.