We are very proud of our achievements in Quality Management and Security Industry standards.
An outline of industry and regulatory awards are listed here.
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). We use the standard to consistently provide services that meet client and regulatory requirements.
Client satisfaction is our primary objective, and having our processes fully integrated ensures we meet this goal. We have developed a culture of continual improvement to keep our staff fully engaged.
Security Industry Authority Approved Contractor
The ACS Standard encompasses all aspects of a security provider’s operation. It takes a holistic view of how well an organisation is managed and an approved organisation must demonstrate to an independent assessor, on an annual basis, that it has met defined standards.
Rossi Facility Services Ltd currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Security Guarding.
“I have known Rossi for over 10 years and I would recommend Rossi Security to any luxury brand. I am impressed with the attention to detail and the professionalism of the guards provided. Their service is excellent and all Rossi staff are courteous in carrying out their duties.”
Raj Chahal, Operations Manager, Fendi
“Rossi Security has been collaborating with Roberto Cavalli from many years and I can say that their standards and security awareness is second to none. The Guards training I have not witnessed in any other security company in my 25 years in retail management. [They] are a vital part of our business and trade and I am looking forward to our long and stable collaboration.”
Michele Piscitelli, Store Manager, Roberto Cavalli
“Rossi Security offer us the customer a fantastic and professional service. Nothing is ever too much trouble and our guards are picked to suit the store which is a truly personable service. I would recommend them to any company.”
Jo Gordon, Store Manager, Cath Kidston
“Service is of a good standard and relationship between our store, our guard and Rossi as a whole is excellent.”
Dion Brown, Store Manager, True Religion
“We have worked with Rossi Security for a number of years, and we believe the company is well recognised within the security industry and a valued partner.”
Paul Lorraine, UK General Manager, Longchamp
“I highly recommend Rossi Security, they have always provided us with a high level of professionalism and customer care. Nothing is too much trouble for them and we have always received a friendly helpful service. Thank you.”
Vicki Davis, Manager, Alfies Antique Market