“Rossi Security has been an invaluable partner in safeguarding our stores. Their swift response times, attentive customer service, and unwavering reliability have consistently exceeded our expectations. From day one, their professionalism and commitment to quality have given us at the OTB Group total peace of mind. I highly recommend Rossi Security to any business seeking a dependable security provider.”
Anthony Lecky Facilities Coordinator, UK, Ireland & Northern Europe, OTB Group
“Rossi Security are professional, reliable and courteous. No request is ever too much for them and their Guards provide the service we would expect in a Luxury Retailing environment.”
James Rumley Retail Regional Manager UK, Rimowa
“We have worked with Rossi Security for a number of years, and we believe the company is well recognised within the security industry and a valued partner.”
Paul Lorraine General Manager, Longchamp
“I have had the privilege of working with Rossi for a number of years with them providing support with events, loss prevention, VIC appointments, and crisis management.
The security officers they provide are second to none, but the thing that truly makes them unique is their personalised service, reactiveness, and flexibility which means that they continue to deliver over and above my expectations.
I wholeheartedly recommend Rossi for any retailer who values a service that is as professional as it is personable, and needs a trusted security partner that they can consistently depend upon.
Many thanks to the Rossi team, we wouldn’t be without you.”
Gemma Plume City Manager, Brioni
“Regent’s is a private, prestigious university set in the heart of Regent’s Park. We host many conferences and events and take the day-to-day security of the campus very seriously.
We had previously employed a large, reputable security company to provide our security and guarding services, and moving to Rossi following their competitive tender bid was based on their excellent bid, but also their passion and knowledge throughout the process. It was a (well-judged) gamble and one of the best gambles we have taken.
The company was little known to us and not one of the many larger approved security organisations we have at our disposal. The ongoing professionalism and management support are the best I have personally received from a security provider in my 25 years of managing estates and facilities. The security officers are well-trained, professional, and approachable. Our internal events team has nothing but great things to say regarding their presence and support at events.
I rarely validate service providers, but this is one partnership I am happy to endorse.”
Kerrie Bulcock Director of Facilities & Estates Regent's University, London
“Rossi Security has been an exceptional partner, consistently demonstrating outstanding response times and an unparalleled understanding of our needs. Their team is not only trustworthy but also always accommodating, even with short-notice requests. They consistently go above and beyond to provide reliable and professional support. We highly value their dedication and expertise.”
Nathaniel Campbell Security Manager Northern Europe, Gucci
“Having a great security team is essential for any venue, but at Cadogan Hall, it’s about more than just safety—it’s about creating a comfortable environment for everyone who walks through our doors. That is what Rossi Security delivers and has done since 2021.
We host different events and audiences almost every day of the year, and their team is always professional, alert, and welcoming. They manage large crowds, handle any issues discreetly, and make our artists, staff, and audiences feel at ease.
It’s a pleasure working with Rossi Security, and we are really happy to recommend them to our peers.”
Walter Morrison Front of House Manager, Cadogan Hall
“Rossi Security has adapted to our systems and ensured that staff are always available and booked to the hours required. They have recommended officer numbers commensurate to the risk for each event and have reduced the costs to the University. They have recruited and trained a mature effective team. I have found the officers outside to be highly professional, punctual, courteous, always immaculately dressed, and most importantly able to deal with different levels of events, from conferences to gala dinners to summer parties, and able to set the right tone with the different groups of guests. We have had less than 10 incidents all summer, with over 10,000 visitors to the lawns for events. The low number is a testament to the way that Rossi as a whole has managed the security for the lawns events.”
Rafael Azzopardi Head of Events, Regent's University, London
We’ve worked with Rossi for several years and built a strong working relationship with the team.
Yulian, who leads Bicester for Rossi, is hands-on and responsive. When an issue arises, he listens, works with us on a solution, and makes sure it is followed through. We value his approach and the support he gives.
Eddie, our security officer in store, has been excellent — professional, friendly and welcoming to clients, while staying alert. He responds quickly when something comes up and has been a real asset to the store.
We value the relationship we have with Rossi and the efforts of the team, particularly Yulian, Edward and Deneila. We look forward to continuing to work together.
Myra Terrazola Boutique Manager, Chloé
We’ve had a fantastic experience working with Rossi over the years and have always been able to rely on the team for their professionalism, support and consistently high level of service.
What really stands out is how responsive and accommodating everyone is. No matter the time or day, the team is willing to help and goes above and beyond when we need support. Communication is easy, clear and efficient, with a genuine understanding of our business and what we need.
We’ve built a strong relationship with Rossi and value the trust and partnership we have with the team. Their continued support is hugely appreciated, and we wouldn’t hesitate to recommend Rossi to others.
Liam Field Store Manager — Bicester Store, Vivienne Westwood
I have worked with Rossi Security in Bicester for over three years, and throughout that time they have consistently demonstrated professionalism, reliability and responsiveness.
What sets Rossi Security apart is their understanding of a luxury retail environment. They take time to ensure every security officer assigned to our store aligns with our expectations, represents the brand professionally, and works seamlessly alongside our team. Communication has always been excellent, and their proactive approach gives us real confidence in the service they provide.
Beyond security, their officers help create a welcoming atmosphere from the moment clients walk through the door. Their presence is professional yet approachable, and contributes positively to the overall client experience.
I would not hesitate to recommend Rossi Security to any organisation looking for a dependable, customer-focused and professional security provider.
Aleksandra Kasaivanova Store Manager / EMEA Outlet Area Manager, McQueen
