Our bespoke in-house recruitment process is often conducted locally, and we aim to hire staff that can maintain the Company’s high standards and deliver exceptional customer service.
We offer constant support and an extensive training programme to our personnel throughout their careers within the Company. All levels of the organisation are trained internally and externally so everyone can meet and exceed our customers’ requirements.
We constantly seek to get feedback from all our clients and prompt ourselves to swiftly act upon them. We strive to maintain healthy client relationships and do our best to continuously improve customer satisfaction and other applicable requirements.
In addition, the Company is fully committed to continuous development of the quality management system and compliance with the ISO9001 International Standard. We also operate as per recognised British Standards BS7499 (Security Guarding) and BS7858 (Security Screening of individuals employed in a Security Environment) Codes of Practice.
The performance of the QMS, this Quality Policy, and our Quality Objectives are reviewed and updated yearly during our Management Review Meetings.
Senior Management is entrusted with the authority and responsibility for controlling the Company’s Quality Management System, ensuring that all legal and regulatory requirements, such as the Private Security Industry Act and Health and Safety at Work Act, are met.
