Bicester Village Luxury Retail Security

Bicester Village is not a high street. It is a lot of brands, a lot of visitors, and a short walk between doors. The officer on a brand floor is the first person a guest sees and the last person a thief tests. We put SIA-licensed, BS7858-vetted people on that floor who can do both.

We have covered luxury retail floors at Bicester Village since 2009. This is brand-floor cover, not the village estate.

What the floor actually needs

Peak days, sale periods and coach arrivals fill the village fast. Organised theft treats it as a circuit, not one store. Fitting rooms, stock rooms and the service yard are where the brand is won or lost. Lunch cover matters because a short floor is an open floor.

We write the plan for that store, then run it: smart uniform, lunch cover, events and openings, loss prevention, VIC appointments, and crisis cover. Officers are trained in customer service, cultural sensitivity and conflict resolution. You get a dedicated account manager, a 24/7 communication centre, and portal access to profiles and rotas.

Who this is for

Fashion, jewellery and leather houses on the village. New openings and existing stores. Not a generic shopping-centre rota, and not the landlord’s estate team.

Proof already on this site

We have stood on luxury floors at Bicester Village since 2009. We do not name every house we stand in. Gucci is an existing Rossi client.

Join the Rossi team in Bicester

There are opportunities to join the Rossi team in Bicester, on luxury retail floors. Permanent full-time and part-time. See the Bicester Village vacancy.

How we start

From first contact to officers on site.

Step 1

Step 2

We discuss the brief and meet if needed.

Step 3

We propose the plan.

Step 4

You confirm.

Step 5

Officers start.

CLIENT EXPERIENCES THAT INSPIRE US

“Rossi Security are professional, reliable and courteous. No request is ever too much for them and their Guards provide the service we would expect in a Luxury Retailing environment.”

James Rumley Retail Regional Manager UK, Rimowa

“I have had the privilege of working with Rossi for a number of years with them providing support with events, loss prevention, VIC appointments, and crisis management.
The security officers they provide are second to none, but the thing that truly makes them unique is their personalised service, reactiveness, and flexibility which means that they continue to deliver over and above my expectations.

I wholeheartedly recommend Rossi for any retailer who values a service that is as professional as it is personable, and needs a trusted security partner that they can consistently depend upon.

Many thanks to the Rossi team, we wouldn’t be without you.”

Gemma Plume City Manager, Brioni

“Rossi Security has been an exceptional partner, consistently demonstrating outstanding response times and an unparalleled understanding of our needs. Their team is not only trustworthy but also always accommodating, even with short-notice requests. They consistently go above and beyond to provide reliable and professional support. We highly value their dedication and expertise.”

Nathaniel Campbell Security Manager Northern Europe, Gucci

Why Partner With Us?

London-based, with SIA-licensed officers, a dedicated account manager, and a 24/7 communication centre.

Specialised in high-end clients with a deep understanding of their needs

A trusted leader in the security sector with over 15 years of experience

Tailored security solutions for each client’s unique requirements

A dedicated account manager to ensure seamless communication

Highly trained professionals who represent your brand with care

London-based expertise tailored to the city’s unique security needs

Frequently Asked Questions

What does Bicester Village cover?

Brand floors in the village. Smart uniform, lunch cover, events and openings, loss prevention, VIC appointments, and crisis cover. We write the plan for that store. Not the village estate.

Who is this for?

Fashion, jewellery and leather houses on the village. New openings and existing stores.

Are you hiring?

Yes. There are openings to join the Rossi team in Bicester, full-time and part-time. Apply on the Bicester vacancy.

How do I start?

Phone, email, or the contact form.